Privacy Policy
Effective Date: July 2026
1. Introduction
iGennix Limited ("we", "our", "us"), trading as UKVITest, is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.ukvitest.com, contact us, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. Who We Are
Data Controller
iGennix Limited
31 Vernon Road
Oldbury
West Midlands
B68 8SE
United Kingdom
Email: info@ukvitest.com
Telephone: 0333 011 5557
Website: www.ukvitest.com
3. Personal Data We Collect
Depending on how you use our website or services, we may collect:
Name
Postal address
Email address
Telephone number
Date of birth
Nationality
Passport or identity document details
Booking information
Payment information
Correspondence and enquiries
IP address and browser information
Website usage data collected through cookies
We only collect information that is necessary to provide our services or comply with legal obligations.
4. How We Collect Information
We may collect personal data when you:
Contact us through our website.
Submit an enquiry.
Make a booking or purchase services.
Communicate with us by email or telephone.
Complete forms on our website.
Visit our website through cookies and similar technologies.
5. How We Use Your Information
We use your personal data to:
Respond to enquiries.
Provide requested services.
Process bookings and payments.
Communicate with you regarding your enquiries or bookings.
Improve our website and customer experience.
Meet legal and regulatory obligations.
Prevent fraud and maintain website security.
We will only process your personal data where we have a lawful basis for doing so.
6. Lawful Basis for Processing
Depending on the circumstances, we process personal data because:
it is necessary to perform a contract with you;
it is necessary to comply with a legal obligation;
it is necessary for our legitimate business interests; or
you have given your consent (for example, where required for optional cookies or marketing communications).
7. Sharing Your Information
We may share personal data with:
Trinity College London (where necessary for exam administration or related services);
payment service providers;
website hosting and IT service providers;
professional advisers;
government authorities or regulators where required by law.
We do not sell or rent your personal data to third parties.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.
These measures include:
Secure SSL encryption
Password-protected systems
Restricted staff access
Firewall and anti-virus protection
Secure website hosting
Regular software and security updates
9. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
When personal data is no longer required, it is securely deleted or destroyed.
10. Cookies
Our website uses cookies to improve functionality, analyse website usage and enhance your browsing experience.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie banner or your browser settings.
Further information is available in our Cookie Policy.
11. Your Rights
Under UK GDPR you have the right to:
Access your personal data.
Correct inaccurate information.
Request deletion of your personal data where applicable.
Restrict or object to processing.
Request transfer of your personal data where applicable.
Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at:
info@ukvitest.com
We will normally respond within one month.
12. International Transfers
Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK GDPR.
13. Complaints
If you have concerns about how we process your personal data, please contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The latest version will always be available on this website.
15. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:
iGennix Limited
31 Vernon Road
Oldbury
West Midlands
B68 8SE
United Kingdom
Email: info@ukvitest.com
Telephone: 0333 011 5557
Website: www.ukvitest.com
